UPCOMING EVENTS!

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KEYS!

Looking to be down at the club this fall using the grounds and the tennis courts and would like a key for the gate and courts. Then please print off the key request form found on "OUR INFO" of this website and mail your request and deposit to Starclaire Swim & Tennis Club P.O. BOX 240641 Charlotte, NC 28224. You will get your key after the paperwork has been received and processed.

CHECK-IN POLICY!

As we begin a new swim season, we would like to remind all members of our check-in procedures. As you enter the pool, please write your name clearly on the sign in sheet, along with the number of members in your party, number of guests and the time you entered. This information is important to us from both a membership and safety perspective. Once you sign in, please show all membership passes to the guard. No member will be allowed in without his or her pass – even if the guards recognize you! If you have brought a guest, they will be required to sign in as your guest and pay any guest fees at that time. (please refer to page 3 for Guest Fee Rates and Conditions)

What to do if you lose your badge? If you lose your badge, don’t panic. We have now provided the guards with a list of current members. You will be allowed to come in until a replacement card is issued. The first step in receiving a replacement card is to fill out the “Lost Badge Form”. This document tells us that you have indeed misplaced your badge or that it was stolen. The guards will pass this form on to management so that we can issue a new card in a timely manner. The first replacement card will be issued at no cost – we understand that sometimes these things happen. You will be issued a duplicate card. After you have received a duplicate card, all other badges will have a replacement cost of $5. This covers the administrative and supply cost of replacing the card. You will need to pay this fee when you fill out the form for a third card.